Delivery & Returns
- Our standard delivery time is 3 working days to Mainland UK on all standard stock items.
- Delivery lead time is longer for specialist items which are manufactured to order.
- Additional delivery time and charges also apply for some delivery areas.
- Deliveries are made by a UK based courier on Monday to Friday 8:00am - 5:00pm (excluding bank holidays) unless otherwise agreed.
- All address information for delivery must be accurate, including the postcode and the contact name and telephone number.
- Office Solutions UK cannot accept responsibility for late or non-delivery if customer's address and telephone details are insufficient or incorrect.
- Orders will only be dispatched once full payment has been received, including postage and packaging.
- We accept payment by Visa or MasterCard (please note we do not accept American Express).
- All deliveries require a signature upon receipt of materials.
- Where the courier is unable to successfully deliver they will be returned and an additional charge will be made for re-delivery.
- Please note in adverse weather conditions the delivery lead time of orders placed with us can be longer than normal.
- Standard delivery to mainland UK is charged at £25.00 + VAT and the lead time is approx. 3 working days from date of order.
- Additional delivery costs can be found in the table below and the lead time for these areas is approx. 1 - 2 weeks from date of order.
- We do not accept returns or exchanges. (See 'Claims' on our Terms and Conditions page for details relating to damaged goods upon receipt).
|Mainland UK||£25.00 + VAT|
|Isle of Man||£80.00 + VAT|
|Central Scotland||£25.00 + VAT|
|Isle of White||£80.00 + VAT|
|Isles of Scilly||£120.00 + VAT|
|Northern Ireland||£60.00 + VAT|
|Orkney Islands||£120.00 + VAT|
|Scottish Borders||£60.00 + VAT|
|Scottish Highlands||£60.00 + VAT|
|Scottish Western Isles||£120.00 + VAT|
|Shetland Islands||£120.00 + VAT|
|Channel Islands||£120.00 + VAT|