Our standard lead time is 3 - 4 working days to the mainland UK on all standard in stock items.
Delivery lead time is longer for specialist items which are manufactured to order, this would be advised at the time of placing your order.
Additional delivery lead time and charges also apply for some areas, please see table below for more info.
Deliveries are made by a UK based courier. We aim to deliver all orders as soon as possible, orders are normally delivered Monday to Friday 8.00am - 5.00pm (excluding bank holidays) unless otherwise agreed with the team prior to dispatch.
All address information for delivery must be accurate, including the postcode and the contact name and telephone number. Office Solutions UK cannot accept responsibility for late or non-delivery if customer's address and telephone details are insufficient or incorrect.
Orders will only be dispatched once full payment has been received, including postage and packaging. We accept payment by Visa or MasterCard (please note we do not accept American Express). All deliveries require a signature upon receipt of materials. Where the courier is unable to successfully deliver the materials they will be returned to Office Solutions UK and a charge will be made for re-delivery to the original or an alternative address.
Please note in adverse weather conditions the delivery lead time of orders placed with us can be longer than normal.
Standard delivery to mainland UK is charged at £25.00 + VAT and the lead time is approx. 3 - 4 working days from date of order.
Additional delivery is to Northern Ireland, Scottish Highlands and Islands, the exact costs can be found in the table below and the lead time for these areas are approx. 1 - 2 weeks from date of order.
|Area||Delivery Cost (excl VAT)|
|Isle of Man||£80.00|
|Isle of White||£80.00|
|Isles of Scilly||£120.00|
|Scottish Western Isles||£120.00|
Returns or Exchanges
We do not accept returns (see 'Claims' on our Terms and Conditions page for details relating to damaged goods upon receipt).