Delivery & Returns

  • Our standard delivery time is 3 working days to Mainland UK on all standard stock items.
  • Delivery lead time is longer for specialist items which are manufactured to order.
  • Additional delivery time and charges also apply for some delivery areas.
  • Deliveries are made by a UK based courier on Monday to Friday 8:00am - 5:00pm (excluding bank holidays) unless otherwise agreed.
  • All address information for delivery must be accurate, including the postcode and the contact name and telephone number.
  • Office Solutions UK cannot accept responsibility for late or non-delivery if customer's address and telephone details are insufficient or incorrect.
  • Orders will only be dispatched once full payment has been received, including postage and packaging.
  • We accept payment by Visa or MasterCard (please note we do not accept American Express).
  • All deliveries require a signature upon receipt of materials.
  • Where the courier is unable to successfully deliver they will be returned and an additional charge will be made for re-delivery.
  • Please note in adverse weather conditions the delivery lead time of orders placed with us can be longer than normal.
  • Standard delivery to mainland UK is charged at £25.00 + VAT and the lead time is approx. 3 working days from date of order.
  • Additional delivery costs can be found in the table below and the lead time for these areas is approx. 1 - 2 weeks from date of order.
  • We do not accept returns or exchanges. (See 'Claims' on our Terms and Conditions page for details relating to damaged goods upon receipt).
AreaDelivery Cost
Mainland UK£25.00 + VAT
Isle of Man£80.00 + VAT
Central Scotland£25.00 + VAT
Isle of White£80.00 + VAT
Isles of Scilly£120.00 + VAT
Northern Ireland£60.00 + VAT
Orkney Islands£120.00 + VAT
Scottish Borders£60.00 + VAT
Scottish Highlands£60.00 + VAT
Scottish Western Isles£120.00 + VAT
Shetland Islands£120.00 + VAT
Channel Islands£120.00 + VAT